Privacy Policy
This policy explains how Radiant Forest Sealworks (“we”, “us”) handles personal data when you visit our site, contact us, or purchase products.
Data we collect
We collect information you provide directly (name, email, phone, messages, shipping information) and technical data (IP address, device, browser, pages viewed, and approximate location) via cookies and similar technologies.
How we use data
- Provide and improve products and support.
- Process orders, returns, and customer service requests.
- Maintain site security, performance, and analytics.
- Send transactional emails (order confirmations, shipping updates).
- With your consent, send occasional product updates; you can opt out anytime.
Legal bases
Depending on your location, we process data under one or more legal bases: consent, contract performance, legitimate interests (e.g., service improvement, fraud prevention), and compliance with legal obligations.
Your rights
Where applicable, you may request access, correction, deletion, restriction, or portability of your personal data. You may object to certain processing, especially direct marketing. To exercise rights, contact us at [email protected].
Security
We use administrative, technical, and organizational measures appropriate to the risk, including encrypted connections and access controls. No method is 100% secure, and we cannot guarantee absolute security.
Retention
We retain personal data only as long as necessary for the purposes described or as required by law. We then delete or anonymize the data.
Contact
Questions about this policy can be sent to [email protected]. You may also contact us via the contact form.